FAQ

Can I get a replacement instead of a refund?

Yes, replacements are available for eligible cases.

How do I report a damaged product?

Raise a request through My Account > Orders with photos.

How soon should I report a product issue?

Within 48 hours of delivery.

Do I need to return the defective product?

Yes, return may be required depending on the issue.

What if I receive the wrong product?

Contact support for a return and replacement.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking and wallets options.

Is Cash on Delivery (COD) available?

Yes

Why is my payment failing?

Please check your card details, internet connection, or try an alternate payment method.

Do you deliver to all locations in India?

Yes, we deliver across India. Some remote locations may have limited services.

Can I use multiple payment methods for one order?

No, only one payment method can be used per transaction.

Is my payment information secure?

Yes, we use SSL encryption to ensure secure transactions.

Frequently Asked Questions